Pre-event testing – it is one of most essential/tedious/borderline annoying things that should be at the top of every SID’s list of things to do before their live event begins (albeit a very long list).
We recommend giving us a quick shout about 30 minutes before any event just to make sure we are receiving a clear, sharp and steady video stream. It helps ease the mind of both parties and solidifies that everyone is on the same page. Here at Stretch Internet, our support staff loves answering calls for some pre-event testing (OK, so our lives are a little dull) because there is no better way to make sure everything is running smoothly. Of course, testing the day before or a week before is great, but there are certain variables that may change once everything is set up at the actual venue on any given day. Anything from the internet connection on site, to overlooking a setting selection in Wirecast, to making sure the audio is coming through clearly can go wrong. Whatever the case may be, it is always nice to know everything is working as it should before the event begins.
As all of our clients know, we place a heavy emphasis on the support we provide, and our job is to make the streaming process as pain free as possible.
Looking forward to doing some testing this year!