IT's all about the service
FEATURES? Sure, we've got features – a fully customized, Flash-based media player; real-time access to listener and viewer stats; podcasting integration; mobile streaming; mass messaging services with Facebook and Twitter integration, etc.
QUALITY? Sure, we've got quality – we use only the best audio and video codecs and stream our content only on networks with pristine bandwidth.
But ultimately, there’s just one thing you need to know about Stretch Internet: customer service shapes every other part of our business. Whether you’re streaming audio or video – or both – our staff works with you from day one to provide a truly first-class service.
We're not just another streaming provider that has racks upon racks of servers and has you fill out an on-line form to purchase bandwidth and try to guess how many users you'll need to reach. Rather, we work with each partner to understand their objectives and craft a package that works for them.
You can reach us live whenever you have a question or problem, but chances are you’ll hear from us first. We’ve deployed one-of-a-kind monitoring systems that alert us immediately when a stream is experiencing difficulties. It’s just part of what we call “the Stretch advantage.”
| "Stretch Internet makes live streaming easy. From the first day we began our partnership, the support team has been fantastic, the interface is very easy to use and update and they have always been quick to respond when we have a technical issue." |
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"We have been extremely pleased with the east of use and consistent quality that is delivered by Stretch Internet. In the past with other providers we would have issues with broadcast streams and concerns that a broadcast may not go live. We don’t have those concerns with Stretch as we have had tremendous success with their platform." |
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"I have been doing college sports radio and internet broadcasts for over 30 years and I can tell you that Stretch Internet has been as good a company to work with as anyone during that time." |
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"We could not be happier with our partnership with Stretch Internet. The employees at Stretch are great to work with, easy to contact, and receptive to our needs. Their services are easy to use and whenever we have had a rain delay, time change, or technical difficulty they solved the problem in a matter of minutes. We wouldn’t know what to do without Stretch Internet." |
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"We couldn’t be happier with our decision to make Stretch Internet our broadband video service provider. Not only have our fans loved the quality of the broadcasts, but we’ve been so impressed with the level of commitment, technological skill and personal attention we receive from the Stretch staff. They feel like a true partner rather than a service-for-hire, and we greatly appreciate that." |
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