INFORMATION WE COLLECT ABOUT YOU
When you interact with Stretch Internet Services, we collect: (1) personal information you supply when you subscribe, order, complete a form or survey, register for one of our Web Sites, enter a contest or provide your email address and (2) non-personal information transmitted through technology, including tracking information.
Registration for Stretch Internet Services may require that you supply certain personal information, including a unique email address and demographic information to register.
Billing and Credit Card Information
To enable payment via the Stretch Internet Services, we collect name, address, telephone number, email address, credit card information and other billing information. Excluding credit card information, this information may be shared with third parties or used for marketing purposes. Credit card information will only be shared with third parties who help to complete the purchase transaction (e.g., those who help fulfill orders and process credit card payments).
User Generated Content and Public Activities (Including Comments)
We offer you the opportunity to engage in public activities on our Web Sites and other Stretch Internet Services. “Public activities” include any actions you take on our Web Sites that are designed to be visible to other users, including comments or any other items that you submit. Any information you disclose in your public activities, along with your screen name or ID, or any image or photo, becomes public and may be used by Stretch Internet for online and offline promotional or commercial uses in any and all media. If you choose to engage in public activities, you should be aware that any personal information you submit can be read, collected and used by other users. We are not responsible for the personally identifiable information you choose to submit in the course of your public activities and we have no responsibility to publish, take down, remove or edit any of your public activities or submissions.
If you have registered for an account on one of our Web Sites, we will track and aggregate your public activities on that Web Site. By choosing to participate in public activities, you are electing to share and display such public activities via our Web Sites. Furthermore, public activities may be included in RSS feeds, APIs and made available to other websites via other formats. As a result, your public activities may appear on other websites, blogs, or feeds. Be aware that we are not responsible for any personal information you choose to make public via your public activities, and you agree that any such sharing will be deemed to have been done by you, not by Stretch Internet.
Information We Collect Using Technology
We use various Internet technologies to manage and track use of the Stretch Internet Services. Non-personal information that we collect using these technologies may be combined with other information about you.
Device Information. We may collect non-personal information about the computer, mobile device or other device you use to access the Stretch Internet Services, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.
Cookies, Beacons, Local Storage and Other Similar Technologies. We use “cookies,” Web beacons, HTML5 local storage and other similar technologies. These technologies allow us to manage access to and use of the Stretch Internet Services, recognize you and provide personalization, and help us to understand how users engaged with the Stretch Internet Services. You will not be able to access certain areas of our Web Sites, if your computer does not accept cookies from us. We do not respond to browser-based “do not track” signals.
IP Addresses. We may log your IP address (the location of your computer or device on the Internet). We use IP addresses for system administration and troubleshooting purposes, to customize content for specific regions (including currency display, recommendations and serving certain advertisements) and to track access and use of the Stretch Internet Services.
Log Files and Your Browsing History. We automatically log certain usage information about your use of Stretch Internet Services, including a browsing history of the pages you view.
WHAT WE DO WITH THE INFORMATION WE’VE COLLECTED ABOUT YOU
Provide the Services You Request
We use the information we gather about you to enable your use of the Stretch Internet Services and fulfill your requests for certain services.
We perform statistical and demographic analyses of users of the Stretch Internet Services, and their subscribing and purchasing patterns, for product development purposes and to generally inform customers about the nature of their subscriber base. We use this information for analysis purposes, including analysis to improve customer relationships.
WITH WHOM WE SHARE INFORMATION ABOUT YOU
Within Stretch Internet
If you have registered to use the Stretch Internet Services, we will not sell, rent, swap or authorize any third party to use your email address or any information that personally identifies you without your permission.
In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.
We partner with hundreds of colleges, universities and high schools across North America. We may share your information with those partners.
We contract with other companies to provide services on our behalf, including credit-card and billing processing, email distribution, list processing and analytics. We provide these companies only with the information they need to perform their services. These service providers are restricted from using this data in any way other than to provide services for Stretch Internet, and they may not share, resell or use the data for their own direct marketing purposes.
OUR EMAIL POLICY
Stretch Internet complies with the federal CAN-SPAM Act of 2003. We will not send you marketing messages if you have opted out. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission. If you feel you have received an email from us in error, please contact us at email@example.com.
Promotional Email. We may periodically email you messages about products and services that we think may be of interest to you. You can choose not to receive messages in the future by following the “unsubscribe” instructions located near the bottom of each email.
Survey Email. We may send you an email inviting you to participate in user surveys, asking for feedback on our Web Sites and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve the Stretch Internet Services, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.
HTML Email. When you sign up to receive email from us, you can select either plain text or HTML (with images) format. If you select the HTML format, we may place a one-pixel gif to determine whether or not readers viewed the email. This process does not leave any information on your computer, nor does it collect information from your computer. We may share this data with others in aggregate only.
Emails From You. If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails. We will use your email address to respond directly to your questions or comments.
CHANGING/UPDATING YOUR PERSONAL INFORMATION
You may review and update your subscription or account information at any time.
PROTECTING YOUR INFORMATION
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical and administrative controls to protect the information. Keep in mind, however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Compliance With Legal Process
We may disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Stretch Internet Services; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
COPPA Compliance. Except for Kids Club Registrations or similar alternatives, including, but not limited to, camps, Stretch Internet does not knowingly collect or store any personal information about children under the age of 13.
Your California Privacy Rights
Under the California “Shine The Light” law, California residents may opt-out of Stretch Internet’s disclosure of personal information to third parties for their direct marketing purposes. As detailed above, you may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to Stretch Internet, PO Box 2376, Gilbert, AZ 85299 or by emailing us at firstname.lastname@example.org. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
Changes to This Policy